Reference

Our Privacy Policy: Clear Rules for Your Account

When you open an account on bet365 zalagam, your personal information is protected under strict data-handling standards.

Data encrypted on deposit and withdrawalPayment info secured for DANA, OVO, GoPay, QRISYour consent controls our use of cookies
bet365 zalagam Our Privacy Policy: Clear Rules for Your Account
REACH OUR TEAM

How to Contact Us About Your Privacy

Our support team is available to answer privacy questions, help you access your data, or process deletion requests.

Live Chat Support Available Monday to Friday, 09:00–21:00 WIB.
Email Support Send privacy requests to [email protected]. Include your account username and the specific information you're…
Account Settings Go to your profile menu, select Privacy & Data, then choose Download My Data…
DATA SECURITY

How We Keep Your Information Safe

Your account security starts with encryption. Every deposit through DANA, OVO, GoPay or QRIS and every withdrawal request is encrypted end-to-end. We use two-factor authentication on login to prevent unauthorized access.

End-to-End Encryption

All deposits via DANA, OVO, GoPay and QRIS, plus withdrawals, are encrypted using industry-standard TLS 1.3. Data in transit cannot be intercepted.

Two-Factor Authentication

Enable 2FA in your account security settings to require a second code during login. This prevents account takeover even if your password is compromised.

PCI Compliance

Payment card and digital wallet data is stored on PCI-DSS Level 1 compliant servers. Regular security audits verify no unauthorized access or data leaks occur.

Fraud Detection

Our system monitors every withdrawal request and deposit for unusual patterns. If a suspicious transaction is detected, we contact you immediately via email or SMS.

Data Retention

We keep your account data for 7 years after closure to comply with local financial regulations. You can request deletion of non-essential data anytime via support.

Third-Party Access

We do not sell your personal data. We only share information with payment processors, regulators, and law enforcement where local law requires it.

Privacy Policy Questions Answered

Read our answers to the questions our Indonesia players ask most about how we handle your data, cookies, and account privacy.

Yes. Open your account, go to Settings → Privacy & Data → Download My Data. Your complete profile, payment history, game logs, and communications will be compiled into a file and emailed to you within 5 business days.

We retain account data for 7 years after closure to comply with local financial and anti-fraud regulations. Non-essential data like marketing preferences can be deleted immediately upon request via our support team.

Yes. Payment data is encrypted with TLS 1.3 and stored on PCI-DSS compliant servers separate from your account profile. We never store wallet passwords or PIN codes, only encrypted transaction records for your reference.

Cookies remember your login, language, and game preferences so you don't have to re-enter them each visit. Functional cookies are required to play; you can disable marketing and analytics cookies via your privacy settings without affecting gameplay.

No. We never sell personal data. We only share information with payment processors to complete transactions, and with regulators or law enforcement where local law requires it. Your data is yours.

When you request deletion via account settings or support, we remove your profile, payment history, and game data within 10 business days. Some transaction records are kept 7 years for compliance, but are anonymized and not linked to your identity.

Log into your account, go to Security Settings, and toggle on Two-Factor Authentication. Select SMS or email, verify your code, and your account will require a second code every time you log in from a new device.